Shipping is based on weight, and the cost will be confirmed during checkout.

We use Evri as standard, Yodel or Royal Mail but this can be upgraded at time of checkout. For large & bulky items we use UPS or
DPD depending the situation at the time.

In general, UK delivery can take between 2 - 7 working days

Multiple Payment Options Available: Credit/Debit Card, PayPal, Klarna, Clearpay - Choose What Works Best for You.

We understand that our products may not always meet your expectations 100%.

Once you have received all items in your order, you can submit a return request through the Returns Link. After submitting your request, you will receive return instructions via the Return Details page and email.

You can either save the QR code or print the return label to send your package via Evri. Please ensure that the items are returned within 14 days of submitting your request.

A return fee of £3 is charged to cover the cost of postage.

Answer ContentTypical processing time: 1-3 days for orders.

Delivery is estimated to arrive within 4 to 7 days. In rare cases, it may take longer. You can track the status of your delivery through your account.

Delivery Time Exceeded

If the estimated delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

Lost Parcels

In the event that a parcel is reported as lost, it is essential to follow a structured process to ensure a thorough investigation. We require a period of 14 days from the date the parcel is reported as lost to conduct a full and fair investigation with our courier service. This timeframe allows us to gather necessary information, track the parcel's journey, and communicate effectively with the courier to ascertain the status of the shipment. During this period, we encourage customers to remain in contact with us for updates and to provide any additional information that may assist in the investigation. Our goal is to resolve any issues promptly and ensure customer satisfaction.