For all orders with a value of £35 or more is FREE when being delivered to the UK.
Orders under £35 will be charged at £2.99 per order.
We use Hermes as standard, but this can be upgraded at time of checkout. For large & bulky items we use UPS or DPD depending the situation at the time.
We are happy to quote to ship anything to anywhere! Pop us an email for a quote: firstname.lastname@example.org
Import duties and taxes for international shipments are not pre-paid, thus, you will be responsible for any additional custom charges and duties applicable for shipments into your country, if not paid the courier will dispose of your parcel.
In general, UK delivery can take between 2 - 7 working days
For orders shipped internationally they can be in transit for 4 - 22 days. This varies greatly depending on your country.
Orders are usually dispatched within 2 working days of payment of order.
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.Customer service
For all customer service enquiries, please email us at email@example.com